Privacy Policy

Last Updated: January 28, 2026

Welcome to UrTurn ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

By using UrTurn, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

1. Information We Collect

1.1 Personal Information You Provide

We collect information that you voluntarily provide to us when you:

• Create an Account: Email address, username, and password.
• Use the Service: Group names, nicknames for group members, payment notes, and other content you choose to share within the app.
• Join the Waitlist: Email address provided through our pre-launch notification signup.
• Contact Us: Name, email address, and any other information you include in your communications with our support team.

1.2 Information Automatically Collected

When you access or use our Service, we automatically collect certain information, including:

• Device Information: Device type, operating system, unique device identifiers, mobile network information.
• Usage Data: Features you use, actions you take, time spent on the app, and interaction patterns.
• Log Data: IP address, browser type, pages visited, time and date of visits, and diagnostic data.
• Timezone Information: Your device's timezone to properly display turn notifications and payment history.

1.3 Information from Third Parties

We may receive information about you from third-party services if you choose to sign in using third-party authentication (e.g., Google, Apple, Facebook).

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 To Provide and Maintain the Service

• Create and manage your account
• Track turn rotation within groups
• Send notifications about whose turn it is to pay
• Process and display payment history
• Facilitate group management and communication

2.2 To Improve and Personalize Your Experience

• Analyze usage patterns to improve features and functionality
• Customize the app based on your preferences
• Develop new features and services
• Conduct research and analytics

2.3 To Communicate with You

• Send account-related notifications and updates
• Respond to your inquiries and support requests
• Send marketing communications (with your consent, where required)
• Notify waitlist members when the app launches

2.4 To Ensure Security and Prevent Fraud

• Monitor and analyze suspicious activity
• Protect against unauthorized access
• Enforce our Terms of Service
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

3.1 With Other Users

When you join a group, your username and activity within that group (e.g., when you paid, turn order) will be visible to other group members. You control what information you share within groups.

3.2 With Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

• Cloud hosting and storage providers
• Analytics services
• Customer support platforms
• Email delivery services
• Payment processors (if applicable)

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

3.3 For Legal Reasons

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to:

• Comply with legal obligations or court orders
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing
• Protect the personal safety of users or the public

3.4 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

3.5 With Your Consent

We may share your information for any other purpose with your consent.

4. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal, regulatory, or security purposes.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

5.1 Access and Portability

You can request a copy of the personal information we hold about you.

5.2 Correction

You can update or correct your personal information through your account settings or by contacting us.

5.3 Deletion

You can request that we delete your personal information, subject to certain legal exceptions.

You can delete your account directly in the app by following the steps on our account deletion page: https://urturn.lol/account-deletion.

If you cannot access the app, you can submit a deletion request by contacting us at [email protected]. We may verify account ownership before processing deletion requests.

5.4 Opt-Out of Marketing

You can unsubscribe from marketing emails by clicking the "unsubscribe" link in any marketing email or by contacting us.

5.5 Object to Processing

You can object to certain types of processing of your information.

5.6 Withdraw Consent

Where we rely on your consent to process your information, you can withdraw that consent at any time.

To exercise any of these rights, please contact us at [email protected].

6. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

When we transfer your information internationally, we take appropriate safeguards to ensure that your information remains protected in accordance with this Privacy Policy and applicable law.

7. Security

We implement reasonable technical, administrative, and physical security measures to protect your information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account.

8. Children's Privacy

Our Service is not intended for children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected]. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to delete that information.

9. Third-Party Links and Services

Our Service may contain links to third-party websites, applications, or services that are not operated by us. This Privacy Policy does not apply to third-party services. We encourage you to review the privacy policies of any third-party services you access.

10. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, disclose, and sell
• The right to request deletion of your personal information
• The right to opt-out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination for exercising your CCPA rights

To exercise your rights, please contact us at [email protected].

11. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR), including:

• The right to access, update, or delete your information
• The right to rectification and erasure
• The right to restrict processing
• The right to data portability
• The right to object to processing
• The right to lodge a complaint with a supervisory authority

Our legal basis for processing your information includes:

• Your consent
• Performance of a contract with you
• Compliance with legal obligations
• Our legitimate interests (where not overridden by your rights)

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this policy and notify you through the Service or via email.

We encourage you to review this Privacy Policy periodically. Your continued use of the Service after changes are posted constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]
Website: urturn.lol

We will respond to your inquiry within a reasonable timeframe.

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Summary: We collect information you provide and usage data to run UrTurn. We don't sell your data. You control your information and can delete your account anytime. We use industry-standard security. For the full details, read the complete policy above.